IMPORTANT: For Mac and Windows, disable the MIDI IN/OUT for the C1-xMP1 in your DAW
Do not rename the C1-xMP1 in MIDI Studio on the Mac
#### MacOS
System Report > USB Tree

If the C1-xMP1 does not show in the System Report check this [guide](https://kb.mpmidi.com/books/mp-controller-documentation/page/10-mac-c1-xmp1-not-showing-up-in-the-system-report)
**MIDI Studio**

If C1-xMP1 shows in the midi studio but it is not online disconnect the MIDI cable from the controller, delete the C1-xMP1 icon and connect it again.
It should appear online. If it does not appear online, see [this guide](https://kb.mpmidi.com/books/mp-controller-documentation/page/1-mac-controller-not-connected-message)
#### Windows
Device Manager

If the C1-xMP1 does not show in the Device Manager, check this [guide](https://kb.mpmidi.com/books/mp-controller-documentation/page/1-windows-controller-not-connected-message)