# Transferring your MP Controller account

There are two types of transfers:

1\. Transfers from the original owner (purchased new)  
2\. Transfers of second-hand units (when the seller is *not* the original owner)

Please read the section that applies to your situation.

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##### **1. Selling a Unit You Purchased New (Original Owner)**

If you are the original owner and wish to transfer your MP Controller account to a new owner, we will process the transfer manually.

**Transfer fee:** **€15.00**

**Payment via Paypal:**  
Payment link: [https://www.paypal.com/paypalme/mpmidiAccTransfer](https://www.paypal.com/paypalme/mpmidiAccTransfer)  
Or send payment to **<paypal@mpmidi.com>**

**Payment via Card [here](https://buy.stripe.com/5kQ4gA3sJaRjeg45fT8EM00)**

After payment, please email us from the email address **registered with your MP MIDI account**, including:

1. The MP Controller model (Model 1A, 1A+, or 2A)
2. Full name of the new owner
3. Email address of the new owner

We will then create their account, transfer the license, and send them setup instructions.

**Support Eligibility to New Owners After Transfer**

Accounts transferred more than 6 months after the original purchase date of new units are not eligible for priority email support.

However, they still receive:

- Free limited email support, and
- The option to purchase a 2-year standard support package (€85) at any time. If you have purchased a second hand unit and need to purchase a priority support package you can do so from here: [https://www.paypal.com/paypalme/mpmidiAccTransfer](https://www.paypal.com/paypalme/mpmidiAccTransfer)

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##### **2. Selling or Buying a Second-Hand Unit (Not the Original Owner)**

If you are not the original owner, a support package is **required** in order to transfer the account and license.

**Second-hand Transfer + 2-Year Support Package:** **€85.00**  
(Includes the account transfer fee.)

**Payment via Paypal:**  
Payment link: [https://www.paypal.com/paypalme/mpmidiAccTransfer](https://www.paypal.com/paypalme/mpmidiAccTransfer)  
Or send payment to **<paypal@mpmidi.com>**

**Payment via card [here](https://buy.stripe.com/6oU7sMaVbf7z2xm6jX8EM01)**

This package applies in the following cases:

- You bought a second-hand unit and want to transfer or sell the account/license to a new owner
- You purchased a second-hand unit for the purpose of reselling it
- The unit has changed ownership beyond the original buyer (new unit)

After payment, please email us from the email address **registered with your MP MIDI account**, including:

1. The MP Controller model (Model 1A, 1A+, or 2A)
2. Full name of the new owner
3. Email address of the new owner

This package transfers the account and provides **2 years of support** for the new owner and they are not transferable. When you purchase a second hand unit the current owner must purchase a support package in order to transfer the account.

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##### <span dir="ltr">UPDD License transfers</span>

<span dir="ltr">We do not sell or transfer UPDD licenses. For transferring a UPDD Touch-base license [**<u>see here</u>**](https://support.touch-base.com/Documentation/50565/Unregister-a-license).</span>

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##### <span dir="ltr">Important License Transfer Policy </span>

<span dir="ltr">Read before purchasing a used mp controller</span>

<p class="callout danger">We do **not** transfer or sell licenses for used MP Controllers unless the current registered owner submits a written transfer request to us.  
If you purchase a used unit without the original owner's cooperation, you will **not** be able to obtain a license or use of the MP Controller's software. Before buying a used MP Controller, please ensure that the original owner is available to request the license transfer.</p>