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1. Keyboard Shortcut to take automatically the mouse to the touchscreen and back with a small utility Download from here In the above example ctrl + 1 moves the mouse to the main screen, and ctrl + 2 moves the mouse to the touchscreen. 2. Take automatic...

The Smart Magnifier is already setup and you do not need to go over the steps below. If you need to change the behavior of the Smart Magnifier here are the steps to do so. If the Smart Magnifier shows the desktop instead of zooming on the MP Host plugin see ...

https://support.touch-base.com/Documentation/50245/Quick-installation-guide mac OS Ventura 13.0.1 is supported by driver UPDD V7.  V7 - macOS 10.14 and above V6 - macOS 10.8 and above Due to security considerations, since macOS 10.13, users must manually '...

Uninstall procedure To uninstall locate and run “UPDD Uninstall” program. Since UPDD 6.0.242 there is a shortcut icon in the Utilities folder: This shortcut links to the actual uninstaller held in the /library/application support/updd folder. ...

UPDD Commander:  1. Open UPDD Commander settings.  2. Click the '+' Icon Left-Bottom and add the 'Studio One' preset. 3. Navigate to Studio One Section One the left should be like this as shown below.  4. Click the '+' icon and add these gesture ...

If this happens, then it means that the UPDD needs Screen Recording permissions on the Mac OS. Set the screen recording permissions as follows for UPDD:

If you are getting frequent notifications from updd, issue this command in a terminal on the Mac and the notifications will stop. upddutils nodevice set minimum_notify_level 2

A Y-cable helps deliver more power to the display when the computer USB port (such as a laptop) cannot provide the necessary power. Model 2A has an extra power port on the outside of the enclosure therefore a Y cable is not needed. Model 1A+ has an extra p...

This problem is caused by inadequate power to the Display port of the controller via USB-C. Recommendations: Use the 1m USB-C cables we provided if you are using other longer cables. Connect directly to the USB port of the computer if you are connec...

Model 2A (latest) The new model 2A was announced in May 2023,  has a new enclosure design - a glass flat top, less height on the front for a steeper viewing angle when placed flat on desk, rack mounted ready with an optional rack mount kit, an additional USB-...

Model 1A+/Model 2A On Model 1A+ and Model 2A a remote control is being shipped with the controller which can be used to control the screen's settings. The remote control should be pointed to the IR receiver on the MP Controller Model 1A+   Model 2A To ...

Troubleshooting the UPDD touch-base driver If the touch hardware is listed in System Report but touch is still not functional, open the Diagnostics from UPDD console and run the diagnostics: https://support.touch-base.com/Documentation/50453/Diagnostics-proc...

If you need to purchase new cables from the market here are some suggestions that work well for  MIDI USB and Touchscreen Data, for Macs and Windows PCs. Please note that for the display we recommend using USB-C 1m cables and if more length is needed use a po...

Mac:    If the C1-xMP1 does not show up in the System Report > USB, see here Windows:  If the C1-xMP1 does not show up in the Device Manager, see here

MP Controller display restarts constantly (flickering) The cause for this is that the monitor does not receive enough power. These steps may help to resolve the problem. - use a different USB port from the computer that provides more power.  - use shorter ...

Model 1A+/2A: When you connect the display USB-C port to power, it should show the MP MIDI logo  (as shown below) at boot. The display will go to sleep in a couple of seconds if there is no video signal, or the video signal received is not 1920 x 1080 reso...

To change the language on the display OSD menu, see this video.

v1.7-7123e00f--H2025-05-05--B2025-05-05 You can download the latest release from your account in the user portal Version changes are described here New versions are also published here  As many tend to keep their studio computers ...

Check out these tutorials we have published on YouTube

The only port that affects the touch function is the Display USB-C Port on the Controller. The only cable that affects the touch function is the USB cable connected to the Display Port and on the computer on the other end. If connected via a usb hub, try to ...