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The MP Controller hardware communicates directly with the MP Host plugin, not with the DAW. That is why it is important to disable the MIDI IN/OUT for C1-xMP1 in your DAW. C1-xMP1 is the MP Controller’s MIDI hardware. There are 2 versions of the single MPH p...

Model 1A/1A+ Port 1. The HDMI provides a video signal to the display, however it does not provide power. When the HDMI is not connected (but it has power) the display will go to sleep within 2 seconds.  On a Mac or PC with thunderbolt, it is possible to co...

HDMI and powering the display If your computer don’t have an HDMI port available but has other digital graphics connections, you can use an adapter for a digital connection such as DVI or Display port.  First, connect the USB-C ports to power the display and...

IMPORTANT: For Mac and Windows, disable the MIDI IN/OUT for the C1-xMP1 in your DAW Do not rename the C1-xMP1 in MIDI Studio on the Mac MacOS System Report > USB Tree If the C1-xMP1 does not show in the System Report check this guide ...

The MIDI port of the MP Controller should be connected with a USB-A interface on the Mac and does not require any drivers to be installed as it is a USB MIDI class compliant device. If you have Windows computer available connect the MIDI port of the MP Contro...

The MP MIDI has a separate hardware module for MIDI. This hardware is seen on the Mac’s System Report as C1-xMP1. The "Controller not connected" message refers to the C1-xMP1 hardware device. First, ensure that you have the MIDI port connected to the compu...

If you get this message on the MP Host software plugin, check that your have the MIDI port connected to the computer. If you have it connected directly to the computer, open the Device Manager in Windows. check that the C1-xMP1 shows up Also check tha...

Apple has changed the Thunderbolt on the M4 Macs and it seems that is not 100% Thunderbolt backwards compatible, causing many devices to not work as they did with previous Apple Silicon Macs. The MP Controller's display does not receive a video signal when us...

Display configuration on the Mac (all models) The resolution of the monitor should be set to 1920 x 1080.  If it is not set automatically by the OS, you can set it manually under Settings > Displays. Set the monitor as an external display in Displays on the...

The MP Host plugin can operate in Full screen mode and Windowed mode. You can select this option from the right click menu We recommend running the MP Host "In Window" mode and disable the MacOS top bar for secondary displays via Mission Control, Spaces. S...

You can use a stylus pen made for capacitive touch screens. This pen has a rubber rounded end like: for example https://www.amazon.com/Touchscreen-Sensitivity-Precision-Capacitive-Smartphone/dp/B0CSNPHQ4G

In Mission Control, under System Settings, disable the option: "Displays have separate spaces"Choose "Log Out..." from the Apple MenuLog back in as you would normally.  See tutorial video on YouTube

If you place the displays on top of each other (Display arrangement) Mac OS places the dock on the bottom display  This is done by Mac OS and it happens with all displays. If you arrange them side by side then the dock can be placed on either display. ...

The first time you load the MP Host plugin, it will be displayed on your main monitor. You need to select the target monitor from the big window of the MP Host plugin. Right click anywhere on the main black area of the big window and from the menu under Moni...

On Windows, first disable the Taskbar on Multiple Displays Then, choose to Extend the Displays, from Display Settings Set, the magnification (Scaling) on Windows to 100% on the MP Controller’s display. if you have a different setting, the MPH plugin o...

Check that the Touch Screen is showing in the Device Manager Then Open the Control Panel in Windows 10. In the search type Tablet and click on Tablet PC Settings The choose the Display R15PMT01 from the dropdown of the Display Options and click Setup If...

1. Connect the USB cable provided on the USB-C Display port and the other end directly to a USB-A port on the PC. (The first time don’t use a hub but connect directly to the PC to eliminate the possibility of any incompatibility problems caused by the hub).The...

If you have the taskbar of Windows set to be displayed on all monitors, you may want to run the MP Host in Full Screen mode and it will appear on top of the taskbar. If you run it in Windowed mode, the taskbar will appear on top of the MP Host. Right click o...

You can use a stylus pen made for capacitive touch screens. This pen has a rubber rounded end like: for example https://www.amazon.com/Touchscreen-Sensitivity-Precision-Capacitive-Smartphone/dp/B0CSNPHQ4G

The first time you load the MP Host plugin, it will be displayed on your main monitor. You need to select the target monitor from the big window of the MP Host plugin. Right click anywhere on the main black area of the big window and from the menu under Moni...