6. Hardware Troubleshooting
Guides for troubleshooting the MP Controller
1. Model 1A/1A+ - Using a Y-cable to provide more power to the display
A Y-cable helps deliver more power to the display when the computer USB port (such as a laptop) c...
2. Model 1A: Display flickering issue or green screen
This problem is caused by inadequate power to the Display port of the controller via USB-C. Reco...
3. Differences: between MP Controller's Models
Model 2A (latest) The new model 2A was announced in May 2023, has a new enclosure design - a gl...
4. Adjusting the brightness of the display
Model 1A+/Model 2A On Model 1A+ and Model 2A a remote control is being shipped with the controll...
5. Cable Recommendations
If you need to purchase new cables from the market here are some suggestions that work well for ...
6. MIDI Controller C1-xMP1 not detected (Controller not connected)
Mac: If the C1-xMP1 does not show up in the System Report > USB, see here Windows: If th...
7. Display restarts
MP Controller display restarts constantly (flickering) The cause for this is that the monitor do...
8. Display does not power On (Mac or Windows)
Model 1A+/2A: When you connect the display USB-C port to power, it should show the MP MIDI logo ...
9. Model 2A/1A+ - Setting the language on the display menu
To change the language on the display OSD menu, see this video.
10. Tightening encoders on Model 2A
It is easy to do it and in fact we have designed the controller in such a way so that encoders ca...
11. Using the Remote Control
Point the remote control to the IR receiver of the unit and press he power button on the remote ...