8. Mac - Troubleshooting in depth the C1-xMP1 MIDI Controller

The C1-xMP1 is the midi device of the MP Controller.

If it does show up in the System Report but it still does not found by the MP Host plugin then try the following.

Create a new configuration in Mac's MIDI Studio 

Click on the dropdown:

Then select New Configuration. This will reset the MIDI studio

You will see the connected MIDI devices 

Double click on the C1-xMP1 and you should see that the device is online

Using the Console to diagnose

The Mac has a build-in Console that shows logs of when hardware connects to the computer.

Open the Console

Type in the search area: icdd, hit enter and then click on Start

Disconnect the C1-xMP1 cable from the Mac and then connect it again (always on a USB-A port). You should see the following data being populated on the Console.

If you don't see this data then click Pause, then on Clear and then on Errors and Faults

Disconnect the C1-xMP1 and click on Start. Then connect the C1-xMP1.

Check if there are any errors related to C1-xMP1 that appear on the Console.

If there are errors it means there is an issue with the connection. If you are connecting via USB-A and it is still producing errors, you can try using a USB Hub or USB-C docking station that has USB-A ports.